Culture Pilot
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The Things We Do

get obsessive about the details

It's Time to Create Attention.

Bringing Premium Brands to Market

Over the past 20 years, our agency has refined methods of threading culture into brands to:

  • 1.Uncover uniqueness that matters
  • 2.Express values that connect
  • 3.Design aesthetics that immerse
  • 4.Build marketing products that measure
  • 5.and Create brand awareness that leads

If you're a consumer-oriented brand looking to build an idea or strengthen presence within the premium market segment, you've found a perfect fit.

brand Building starts here

the first steps of the Customer Journey

Out role as a branding agency and marketing partner is focused on the initial touchpoints of the customer journey – Awareness > Interest > Action. Success begins with an empathetic mindset for customers. Regardless of how unique we all are, humans tend to take a similar path when becoming customers...

Customer journey with Culture Pilot

From marketing strategy that drives customers to discover a brand exists (awareness), to ideas and visuals that build trust and get people excited to learn more (interest), to the decision of making a purchase, completing a form, or "doing the thing" (action) that completes a goal — Culture Pilot establishes customer connections.

These connections engage,  convert, and with the addition of superb customer service, create brand advocacy via referrals, repeat engagement, and 5-star reviews (retention). Easy, right? Let's begin.

Services with intent

What we do. In order of Importance. Mostly.

content strategy brand services
  • Discovery / Insights / Purpose / Promise
  • Brand Positioning / Voice
  • Core Messaging / Story
  • Content Architecture
  • Copywriting
  • Campaign Ideation & Strategy
  • Naming / Brand Hierarchy
visual strategy brand services
  • Corporate Identity / Logo System Design
  • Responsive Brand Standards
  • Illustration & Iconography
  • Campaign Design & Development
  • Environmental / Retail / Packaging Design
  • Information Design
  • Photography
Digital strategy brand services
  • Website Design & Development
  • Campaign Development & Execution
  • Social Media Strategy & Development
  • Social Media Management & Engagement
  • Search Engine Optimization
  • PPC / Social Advertising
  • Film / Animation Storyboarding
Strategic Planning
Strategic Planning
In any go-to-market or strategic process, we're here to identify, research and avoid at-risk assumptions...
By defining and studying culture, target audience(s), and understanding trends in market analysis, this stage turns existing assumptions into facts or, at the very least, improved data-informed expectations.

This is when differentiators and avenues-of-approach take shape — leading to how you position yourself in the market with the smartest path(s) forward. The output is a Strategic Planning Document that serves as starting grounds and reference for the remainder of the endeavor.
What's in a name? Quite literally everything. For companies, products, or suites of service offerings, deliberate planning can mean the difference between consumer intrigue and understanding, versus unintended ignorance or missed opportunity...
We seek connections with the intended audience(s) through curated research and informative methods. By gaining distinction and a functional understanding of the customer and their market, we develop exclusive naming options that work.

Work how exactly? Through uniqueness, consistency, and intrinsic positioning.

The output consists of a systematic ideation process and tuning of research for the targeted landscape. Options for digital properties, trademark (or patent) ability, and connection to legal guidance are provided. Our report becomes the starting line for all positioning and visual identity objectives to follow.
If we asked each person in your organization a simple question — What do you do? — how many employees would answer the question similarly and consistently? What if we asked your customers? ...
Every marketing channel speaks on your behalf when you cannot share your voice aloud. From business development to long-term employees on up to the CEO, the challenge of consistent messaging — how you talk about your business and how it's represented in-market — is what we're here to solve.

Uncovering where organizations uniquely fit in their given market(s) is critical for a voice to be effective. Our output can range from more calculated targeting and improved market accuracy to (re)defined mission/vision/values, new taglines and copywriting, film scripts, or simply improved in-person representation.

Positioning aims to represent a brand more powerfully (and accurately), both internally and externally. And once established, we further its significance with nuance through each individual marketing channel.
Visual Identity
Visual Identity
First impressions matter. Our scalable visual identity systems are as multi-functional and as responsive as the environments we live in...
That means your logo, color palette, typography, photography and all things related to visual aesthetics must work cohesively and in ANY context. Be it a tiny 16-pixel favicon or a social media avatar, an animated video bumper, a billboard, or the infinite number of spaces your brand may appear – on mobile, desktop, in print, packaging, signage, and more – we create a level of hyper-detailed consistency that scales.
Collateral Design / Packaging / Production
Collateral Design / Packaging / Production
From material considerations to legibility, functional design sells. When your visual identity takes shape in the physical world, we're solving the next set of challenges that aren't always front of mind...
The first place we begin is with constraint. No matter the context, we're thinking and working through all aspects from paper type or material objects to how physical items might be perceived from various distances, to which colors are most impactful in a given context.

And when you work with Culture Pilot, you also obtain immediate access to a long list of vendors that allow us to source the best production prices available, at pass-through costs with zero markup.
Website & Digital Products
Website & Digital Products
In the most rapidly evolving of all marketing channels to date, brand presence on the web can make or break success more quickly than any other...
All digital products begin with content strategy and functionality above all else. We begin with the mindset of — What task(s) must your web presence complete? The answers inform the content, the architecture, the technology stack, the integrations, and the designs that follow.

Once plans are in place and content development begins, we get to work on designing a front-end to impress, and results that function at full capacity for both the consumer and the website managers.
Campaign Development & Copywriting
Campaign Development & Copywriting
From the Mad Men era to our present day, one of the most critical parts of any marketing is clever, emotionally-driven content. And the data doesn't lie...
Proper campaign planning accomplishes several key aspects of marketing. When we create avenues-of-approach in any go-to-market strategy, well-run campaigns provide the opportunity to expand ideas into multi-channel messaging.  With relevant, engaging content, across several channels of marketing, we create a cohesive presence that immediately builds trust in the brand.
Digital Strategy & Online Marketing
Digital Strategy & Online Marketing
Targeted marketing provides the quickest path to connecting with potential customers and existing advocates. Whether it's social advertising, drip campaigns, or consistent organic content...
The right communication in the right channels at the right time, is one more step to building trust. Even at a subconscious level, increased trust results in higher engagement. Add to this, increased speed of communication and customer support is a current standard.

The best part? Properly run digital strategy is not just fast but flexible — it begins providing data almost immediately. Gaining quick and steady insights allows us to finesse content according to market demand. And this is where the all-important metrics join the show.
Tracking the Metrics that Matter
Tracking the Metrics that Matter
The most critical part of any campaign is the ability to measure results. What buttons drive the most clicks? What channels deliver the highest revenue? It's time to lock in the numbers.
This is the moment when assumptions dissipate. Before any advertising dollars are spent, the ability to analyze your spend (and its value) should already be in place. Through transparent data, we can A/B test to our heart's content, uncovering the messaging that works well, the creative content that drives the most engagement, where paying customers derive from, and more importantly where they don't.

The smartest marketing tools are the ones that improve over time. Therein lies return on investment.
Ongoing Partnerships
Ongoing Partnerships
Our processes for strategy, design, and content development are delivered iteratively so we can begin executing as quickly as possible. Why is this an important distinction? ...
To us, our job is never finished. In the beginning, many unknown variables can eventually be predicted once progress is measured. We're here to make continued informed decisions along the way. And given we have a desire to build and maintain long-term partnerships, how could we ever offer anything but the best support and customer service.

client Workshops

Guiding Internal Teams For Success

Sometimes it may be more conducive for internal teams to take on parts of the creative process. Or maybe you just want to know what it's like to work with us? In either case, we’re here to host the following workshops for up to 30 people per session...

Brand workshops for human centered design

Human-Centered Design

Welcome to brainstorming euphoria. In this half-day or full-day workshop, we provide the means to solve one specific goal through variable outcomes. Naming a company or product? Hosting an event that needs more engagement? Working on a new campaign but feeling stuck? Whatever the case, we deliver a fun series of exercises specifically designed for your goals and a personalized report documenting the results.


One of the most underrated areas in brand development is the act of visualizing your products or services through effective photography. When you can’t invest in a professional shoot, let us help your team uncover some of the basics in lighting and techniques to improve social channels and make marketing materials shine. In this half-day workshop, we provide a run-down on best practices and homework to boot

Brand workshops for photography
Brand workshops for digital marketing

Digital Marketing 101

With so many options for communication and marketing direction, we’re here to narrow the playing field. Looking for training on social media? Need help navigating project management tools? Looking for best practices on building marketing presentations? We'll demonstrate a business-oriented approach to your tools, and a growth-based approach to your marketing.

Work With Us
( you're gonna love it )

Let's Talk About You...

You are moments away from great conversations and big ideas.
Tell us about yourself, your brand, your organization, where you're from, and where you're going.
We're all ears.

Your inflight menu includes:
  • An intro call to interrogate us like Columbo
  • An assessment of your current brand and potential fit in the market
  • Education about the Culture Pilot methodologies
  • The ins-and-outs of visual, digital and content strategies
  • Determining if Culture Pilot is the perfect fit for your brand and marketing needs (future world domination)
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